Comments on: LCD Panel http://lcd-hdtv-info.com/lcd-panel-defects-dead-pixel-and-stuck-pixel/ LCD HDTV Information Center Thu, 08 Dec 2011 12:15:00 +0000 hourly 1 http://wordpress.org/?v= By: samsung ln32d450 http://lcd-hdtv-info.com/lcd-panel-defects-dead-pixel-and-stuck-pixel/comment-page-1/#comment-1322 samsung ln32d450 Sun, 20 Nov 2011 12:09:10 +0000 http://lcd-hdtv-info.com/?p=27#comment-1322 We bought a 58 Plasma TV from Samsung last December. This November it wouldn't even turn on it just kept trying to power up and cycle but the screen remained black. On November 12, 2010 our TV no longer worked.I have been playing phone tag with the repair shop and Samsung to get the TV fixed.It is now 8 weeks later I just paid off the TV that I don't have and now Samsung has decided that the TV can't be fixed so in a couple of weeks they are going to get me a new one!!!We will never buy Samsung again. It to is a $3400 paper weight. Samsung customer service has been terrible. I have called them at least 15 times. Yesterday I asked for the Office of the President so that I can launch a complaint above Customer Service as they have really been anything but. The Customer Service person that they don't have access to that number.....seriously. Nice customer service.When I talked to Samsung about getting my replacement TV they told me that due to the time of year and the volume of TV's being sold that the availability of a TV was based on a "first come first serve basis". I told them that I definitely should be on that list seeing as I bought a TV last year, have been without a TV for 2 months and I just paid it off last week.No comment. We bought a 58 Plasma TV from Samsung last December. This November it wouldn’t even turn on it just kept trying to power up and cycle but the screen remained black. On November 12, 2010 our TV no longer worked.I have been playing phone tag with the repair shop and Samsung to get the TV fixed.It is now 8 weeks later I just paid off the TV that I don’t have and now Samsung has decided that the TV can’t be fixed so in a couple of weeks they are going to get me a new one!!!We will never buy Samsung again. It to is a $3400 paper weight. Samsung customer service has been terrible. I have called them at least 15 times. Yesterday I asked for the Office of the President so that I can launch a complaint above Customer Service as they have really been anything but. The Customer Service person that they don’t have access to that number…..seriously. Nice customer service.When I talked to Samsung about getting my replacement TV they told me that due to the time of year and the volume of TV’s being sold that the availability of a TV was based on a “first come first serve basis”. I told them that I definitely should be on that list seeing as I bought a TV last year, have been without a TV for 2 months and I just paid it off last week.No comment.

]]> By: samsung lcd tv http://lcd-hdtv-info.com/lcd-panel-defects-dead-pixel-and-stuck-pixel/comment-page-1/#comment-143 samsung lcd tv Fri, 14 May 2010 09:54:48 +0000 http://lcd-hdtv-info.com/?p=27#comment-143 Thank you veruy much for the useful information - it has been very useful Thank you veruy much for the useful information – it has been very useful

]]> By: Umesh http://lcd-hdtv-info.com/lcd-panel-defects-dead-pixel-and-stuck-pixel/comment-page-1/#comment-136 Umesh Sat, 06 Feb 2010 17:26:10 +0000 http://lcd-hdtv-info.com/?p=27#comment-136 I purchased a LCD TV SAMSUNG 26". It worked hardly 2 years.Now its sound is normal but there is no display on the screen.I contacted service station and the engineer told me to replace the panel at Rs. 15000+service charges.I was told the life of screen to be 60,000 hours.They should replace it free of cost. I further advise to the readers never to buy any LCD TV of SAMSUNG brand otherwise you will be cheated. I purchased a LCD TV SAMSUNG 26″. It worked hardly 2 years.Now its sound is normal but there is no display on the screen.I contacted service station and the engineer told me to replace the panel at Rs. 15000+service charges.I was told the life of screen to be 60,000 hours.They should replace it free of cost.

I further advise to the readers never to buy any LCD TV of SAMSUNG brand otherwise you will be cheated.

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